Manager, Supply Chain Operations

Job Summary

The Manager, Supply Chain Operations is responsible for overseeing and optimizing supply chain operations across assigned facilities, ensuring alignment with organizational standards and strategic objectives. This role partners with Supply Chain leadership and facility stakeholders to support procure-to-pay processes, drive operational efficiency, and improve supply chain performance. The Manager leads system and process implementation efforts, monitors key performance indicators, and provides operational guidance to ensure consistent, effective supply chain practices across a complex, multi-entity environment.

Essential Functions

• Oversees supply chain operational processes across assigned facilities, ensuring alignment with corporate standards, policies, and system workflows.
• Partners with Regional Supply Chain leadership and facility stakeholders to support procure-to-pay activities and resolve operational challenges.
• Monitors and analyzes supply chain performance using established key performance indicators (KPIs), identifying trends and implementing actions to improve outcomes.
• Leads and supports system implementations, integrations, and optimization efforts related to supply chain operations and technology platforms.
• Provides training and ongoing support to facility teams on supply chain systems, tools, and standardized business processes.
• Collaborates with cross-functional teams to identify process improvement opportunities and drive efficiency across supply chain operations.
• Supports facility onboarding and integration into centralized supply chain systems and processes, ensuring a smooth transition and sustained performance.
• Maintains effective communication with facility leadership and user departments to ensure alignment, address issues, and support operational needs.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Business Administration, Supply Chain Management, Information Systems, or a related field required
• 5-7 years of experience in supply chain operations, healthcare logistics, or related field required
• Experience supporting hospital-based supply chain operations and procure-to-pay processes required
• Experience leading system implementations, process improvements, or operational initiatives preferred

Knowledge, Skills and Abilities

• Strong understanding of healthcare supply chain operations, including procure-to-pay processes and inventory management practices.
• Ability to analyze operational data, identify trends, and implement solutions to improve performance and efficiency.
• Ability to lead cross-functional initiatives and collaborate effectively with facility and corporate stakeholders.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a dynamic environment.
• Effective communication skills, with the ability to provide guidance, training, and support to diverse audiences.

Licenses and Certifications

• Certified Supply Chain Professional (CSCP) preferred